help@instatechstore.com

Services

Our managed services are intended for customers who wish to rely on external companies to manage all or part of their IT infrastructure.
Our services can be applied to services hosted on our infrastructure and external infrastructures located at the customer’s premises.
Our consulting and technology partner services cover the following:

MANAGEMENT

Administration and Systems

We provide end-to-end management of all your company’s resources.

  • Servers
  • Databases
  • Web Servers
  • Applications
  • Networking and Communications
  • Storage and Redundancy

With monthly fees starting as low as US$250.00

Would you like a proposal that completely fits your company?

Contact us, and our consultants will be delighted to assist you.

REQUEST MORE INFORMATION

HELP-DESK SERVICE

Our professionals and technical department have different technological specializations, which allows us to give integral solutions to all your company’s users, concerning the resolution of your incidences, most simply and effectively possible.

Level 1 and Level 2 Help Desk support through different communication channels: Ticket management, telephone, email, and VoIP.

Workstation Support is provided through incident resolution, third-level support to your company’s users, complete management of security policies, active directory administration, patches, and software distribution, among others.

Our monthly fees range anywhere from US$250.00.

Would you like a proposal completely tailored to your company?

Contact us, and our consultants will be happy to assist you.

REQUEST MORE INFORMATION

SECURITY

Our goal is to develop managed security services entirely according to your needs through technologies designed to protect the company’s security and production.

Our services aim to obtain advantages in the short term, which has become an added value of our company in maximizing the commitment to our customers.

We offer “turnkey” services, with a monthly fee that includes services to the devices and their maintenance.

  • Firewalls
  • Content filtering
  • Web and application access control
  • Bandwidth optimization
  • Data protection.

Our monthly fees range anywhere from US$250.00.

Would you like a proposal completely tailored to your company?

ASK FOR MORE INFORMATION

OUTSOURCING

Leave the IT department in our hands, and you will be able to concentrate on increasing your business’s income.

We have highly qualified and specialized personnel in all IT areas, which will provide the appropriate support to the company’s areas that require it. You will not have to worry about it, and it will allow you to focus on the business’s key activities.

Keep IT support costs under control with our outsourcing services:

  • Hosting Services
  • Managed Services
  • Integrated Solutions
  • On-demand contracting
  • Procurement
  • Monitoring and Support

Count on us as your technology partner

With our outsourcing services, you can be assured that you will have the support of an expert team of project managers and IT consultants, where you will get the help you need to implement a powerful and robust IT infrastructure.

REQUEST A QUOTE

Count on IT outsourcing services that are right for your business and right for your budget.

24 HOUR SUPPORT

We have trained personnel that will provide support, regardless of the schedule.

With our 24/7/365 technical support service, you can be sure that our team will always be available when you need it.

We have first-class technical support 24 hours a day, 365 days a year.

Our staff will be available to support you in:

  • Developing programmed tasks.
  • Executing procedures in case of alarms.
  • Monitoring alarms that occur in the operation consoles.
  • Handling incident tickets.
  • Telephone reports of failures.
  • Redundancy support if required, among others.

Our monthly fees range anywhere from $250.00.

Would you like a proposal entirely in line with your company?

REQUEST MORE INFORMATION

We make technology work for you, and we are waiting for you!